Telecaller/Inside Sales Executive

Key Responsibilities:-

• Contact prospective customers through outbound calls using company-provided data.
• Follow up with existing inquiries and maintain regular communication with prospective clients.
• Introduce the company's fire safety products and solar energy solutions in a clear and professional manner.
• Understand customer requirements and identify potential business opportunities.
• Collect basic information related to customer needs, project requirements, and service interests.
• Determine whether the inquiry is suitable for further discussion with the technical or sales team.
• Coordinate and schedule meetings, site visits, or virtual consultations for the field sales and engineering teams.
• Confirm appointments and ensure customers receive the necessary information before the meeting.
• Record customer interactions, follow-up activities, and appointment details in the company's CRM system.
• Maintain accurate customer records and update lead status regularly.
• Conduct timely follow-up calls to maintain engagement with prospective customers.
• Communicate with customers through phone, email, or WhatsApp (as per company guidelines).
• Achieve agreed-upon activity and appointment goals.
• Work closely with the sales, engineering, and customer support teams to ensure a smooth customer experience.
• Share customer feedback and market insights with the reporting manager.

Required Qualifications

• 6 months of experience in Telecalling, Inside Sales, or Business Development.
• Experience in Solar, Electrical, Manufacturing, Fire Safety, Construction, Real Estate, or other B2B industries will be an advantage.

Education

• Higher Secondary (12th Pass) or Bachelor's Degree in any discipline.

Skills

• Excellent verbal communication and interpersonal skills.
• Strong listening and customer handling abilities.
• Basic negotiation and follow-up skills.
• Good organizational and time management skills.

Language Requirements

• Good communication skills in English and the regional/local language.

Preferred Candidates

• Experience in appointment scheduling or lead generation.
• Comfortable making outbound calls and interacting with new customers.
• Interest in renewable energy, electrical solutions, or fire safety products.

Benefits

• Competitive salary and performance-based incentives.
• Professional training and career growth opportunities.
• Supportive and collaborative work environment.
• Opportunity to work with growing businesses in the renewable energy and fire safety sectors.

Pay: ₹6,000.00 - ₹8,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Work Location: In person