Telecalling Executive

We are looking for a Telecaller & Coordination Executive to handle customer calling, automobile equipment enquiries, payment follow-ups, and overall transportation coordination for company materials and orders.

Key Responsibilities

• Make calls to existing and potential customers for automobile equipment, pneumatic products, compressors, tools and related products.
• Follow up on enquiries, quotations and pending orders.
• Coordinate with customers regarding order status and requirements.
• Regularly follow up with customers for outstanding payments and coordinate with the Accounts team.
• Coordinate transportation of all company materials, including equipment, compressors, tools, spares and other goods.
• Coordinate with transporters for pickup, dispatch and delivery of materials.
• Track transportation and ensure timely delivery to customers.
• Maintain records of customer follow-ups, payments, dispatches and transport details.
• Coordinate between customers, sales, accounts, service, purchase and transporters for smooth operations.
• Handle day-to-day follow-ups and ensure pending tasks are closed on time.

Skills Required

• Good communication and convincing skills.
• Good Hindi, Gujarati and English communication.
• Strong follow-up and coordination skills.
• Basic knowledge of MS Excel/Google Sheets.
• Ability to communicate with customers and transporters professionally.
• Experience in telecalling, sales coordination, payment collection or logistics coordination will be an advantage.
• Knowledge of automobile/workshop equipment is preferred.
• Female candidates preferred.