Telecalling Executive

Telecaller Representative- Arabic Speaker

We are looking for a confident, energetic, and results-driven Arabic-Speaking Tele-caller Representative to join our team in Dubai. The ideal candidate should have excellent communication skills, a professional telephone manner, and experience in tele sales, customer service, or lead generation.

The candidate will be responsible for making outbound calls, engaging with potential and existing customers, generating leads, following up on inquiries, and supporting the sales team in achieving business targets.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote company products and services.
• Communicate with customers in Arabic and English in a professional and engaging manner.
• Generate and qualify leads through telephone calls.
• Build strong relationships and rapport with customers.
• Understand customer requirements and provide relevant information about products/services.
• Handle customer questions, objections, and concerns professionally.
• Follow up consistently with leads and prospective customers.
• Maintain accurate records of calls, leads, follow-ups, and customer information.
• Update customer information and activities in the CRM system.
• Coordinate with the sales team and provide regular updates on lead status and follow-ups.
• Work towards achieving individual and team sales targets.

Desired Candidate Profile

Requirements:

• 1–2 years of experience in tele sales, telecalling, telesales, customer service, or a similar role.
• Fluent Arabic speaking skills are Mandatory
• Good command of English is preferred.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion, negotiation, and objection-handling skills.
• Confident and professional telephone manner.
• Target-oriented with a positive and proactive attitude..
• Ability to work in a fast-paced, target-driven environment.
• Must be currently based in the UAE or available to join immediately.