Telecalling Executive

Position: Office Executive Calling & Coordination
Gender: Female
Location: Faridabad, Haryana
Experience: Fresher No Prior Experience Required
Employment Type: Full-Time

Job Summary

We are looking for a confident, enthusiastic, and good-communication-skills candidate for the position of Office Executive. The role involves customer calling, follow-ups, basic office coordination, documentation, and day-to-day administrative activities.

Key Responsibilities

• Make outbound calls to customers for follow-up and coordination.
• Handle incoming customer calls and respond to basic queries.
• Follow up with customers regarding requirements, quotations, orders, and pending matters.
• Maintain customer details and update calling/follow-up records.
• Communicate with customers through phone, email, and WhatsApp.
• Prepare daily calling and follow-up reports.
• Coordinate with internal departments for customer-related requirements.
• Assist in preparing Excel sheets, reports, quotations, and other documents.
• Maintain proper office records and documentation.
• Perform general office coordination and administrative activities as assigned.

Skills Required

• Good Hindi and English communication skills.
• Confident and polite while speaking with customers.
• Basic computer knowledge.
• Basic knowledge of MS Excel and MS Word.
• Good follow-up and coordination skills.
• Positive attitude and willingness to learn.
• Ability to work responsibly and complete assigned tasks on time.

Qualification

• Graduate in any discipline.
• Freshers can apply.
• No prior work experience is required.

Candidate Profile

• Female candidate with a confident and professional personality.
• Good communication and interpersonal skills.
• Presentable and customer-friendly.
• Quick learner and responsible.
• Comfortable with regular customer calling and follow-ups.
• Willing to learn and take responsibility.