Telecalling Executive

Job highlights

• Good written and oral communication and relation-building skills . Graduate / Diploma

• No prior work experience required

• Initiate outbound calls to prospective customers.

• Thoroughly understand the company s products/services to effectively communicate their features and benefits.

• Identify and qualify potential leads, collect essential information, and update the system.

• Engage in meaningful conversations with customers, addressing their queries.

• Maintain a record of customer interactions and follow up as needed to ensure a high level of customer satisfaction.

• Meet or exceed daily/weekly/monthly targets for lead generation and conversion.

• Maintain accurate records of calls, customer details, and interactions in the company s database.

• Provide feedback and insights to the team leader/manager to improve processes and customer engagement strategies.

• Adhere to company policies, guidelines, and best practices for tele calling.

• Maintain a professional and courteous attitude while interacting with customers and colleagues.

Skills

• No prior work experience required.
• Good written and oral communication and relation-building skills
• Graduate/Diploma