Telecom Sales Associate

Pinnacle Connectivity is a Houston-based sales and customer acquisition firm proudly representing AT&T. We connect customers with AT&T Fiber, wireless, internet, and connectivity solutions through professional, in-person sales conversations. Our team focuses on understanding customer needs, providing knowledgeable recommendations, and creating a positive customer experience while developing strong sales and communication skills.

We are hiring a motivated Telecom Sales Associate to join our growing team. This role is ideal for someone who enjoys working directly with people and wants to build a career in sales and telecommunications. As a Telecom Sales Associate, you’ll engage with customers, identify their needs, present AT&T solutions, and guide them through the sales and enrollment process. You’ll receive hands-on training, ongoing coaching, and opportunities to develop your sales skills in a collaborative, results-driven environment.

Telecom Sales Associate Responsibilities:

• Engage directly with customers to understand their communication, internet, and connectivity needs and introduce relevant AT&T solutions.
• Present AT&T Fiber, wireless, internet, and related telecom services by clearly explaining features, benefits, and available options.
• Conduct consultative sales conversations, answer customer questions, address concerns, and recommend solutions based on individual needs.
• Support customer acquisition by guiding interested customers through the enrollment process and providing a professional customer experience.
• Build and maintain positive customer relationships through clear communication, product knowledge, and attentive service throughout the sales process.
• Work closely with the sales team and leadership to achieve individual and team sales goals while continuously improving sales performance.

Telecom Sales Associate Qualifications:

• Previous experience in sales, customer service, retail, hospitality, telecommunications, or account management is a plus but not required.
• Strong verbal communication and interpersonal skills with the ability to confidently engage with different types of customers.
• Goal-oriented and motivated to develop sales skills in a customer-facing environment.
• Strong listening and problem-solving skills with the ability to understand customer needs and recommend appropriate solutions.
• Professional, dependable, and receptive to coaching, with a genuine interest in building a long-term career in sales.

Job Type: Full-time

Pay: $57,219.48 - $68,909.48 per year

Work Location: In person