Telecommunication Field Engineer (Melaka)

Please note: This role is based in Melaka.

Field Engineer/Technician job role is to perform operation and maintenance (O&M) support for corrective and preventive maintenance and as a bridge between Field Service Operation and Project Roll Out, to fulfil both sides' requirements without impacting network performance & the project implementation schedule.

Responsibilities:

• To perform 1st Level field troubleshooting (corrective maintenance) on access layer LTE/5G network elements and services.
• To ensure fault restoration is within the SLA.
• To perform preventive maintenance (by schedule frequency) in order to improve the network stability.
• To execute and handle assigned WFM-IFS WO within a certain time frame and ensure all the WO meet SLA.
• To ensure Apparatus Assignment (AA) are in place.
• Accountable for day-to-day execution, project acceptance, and documentation sign-off in order to meet rollout implementation quality and fulfil customer demand.
• Required to standby for 24x7 duty roster.
• Produce required routine reports.

Requirements:

• 2-5 years working experience in Telecommunications industry
• Qualification: Diploma/Degree in Telecommunication Engineering/Computer or any other relevant field
• Minimum 2 year working experience in Field operation processes and tools management
• Relevant knowledge in Field operation Health, Safety and Environmental
• MANDATORY VALID CERTIFICATIONS: Working at height (WAH), CIDB, TM NIOSH Safety Passport
• Must have a valid full (not P) Malaysian Driving License (D Manual) with GDL
• Equipped with some level of knowledge in LTE/5G networks
• Fluent in written and spoken English
• Verbal communication skills
• Relevant experience in MS-Office, reporting and presentation skill
• Be able to work independently with minimal supervision
• Able to work and co-operate in a team
• Able to work or support when needed

Job Types: Full-time, Contract

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

• Health insurance
• Professional development

Ability to commute/relocate:

• Melaka: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

License/Certification:

• Working At Height (WAH) certification (Required)
• CIDB Green Card (Required)
• NIOSH TM Safety Passport (Required)
• Manual (D) Driving License with GDL (Required)

Work Location: In person