Telecommunications Account Agent - No Experience Req

Telecommunications Account Agent

Cebu City | Onsite | Full-Time | Up to ₱26,000/month

What We Offer

• Up to ₱26,000 monthly salary
• Performance incentives and bonuses
• Paid training from Day 1
• Career growth opportunities

Job Responsibilities

• Handle customer inquiries about mobile, internet, and telecom services
• Assist with billing, account updates, and service requests
• Provide information about plans, products, and promotions
• Troubleshoot basic connectivity and service issues
• Resolve customer concerns professionally
• Document customer interactions accurately
• Escalate complex concerns when needed
• Meet quality and customer satisfaction targets

Qualifications

• High School or Senior High School graduate
• No experience required
• Good English communication skills
• Strong customer service and problem-solving skills
• Basic computer skills
• Willing to work onsite in Cebu City
• Willing to work on shifting schedules, including nights, weekends, and holidays

Work Setup & Training

• Onsite work setup
• Shifting schedule
• Paid training provided from Day 1

Location

Cebu City | Onsite Only

Pay: Php14,749.98 - Php25,825.70 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person