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Telecommunications Representative (Verizon)

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Telecommunications Representative (Verizon)

Pennsylvania Consumer Connect

Telecommunications Representative (Verizon)

22 days ago

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Important information


Contract type:

Permanent

Salary:

$42,000 – $50,400 / year

Location:

Philadelphia, PA, USA

Work mode:

Onsite

Published on:

29 September 2026

What they need


We're actively hiring a Telecommunications Representative to join our growing Verizon Wireless sales team. This is a full-time, in-person, direct sales position where you'll work directly with residential customers to introduce Verizon Wireless products and services, including wireless phone plans, home internet, and connectivity solutions.

As an Telecommunications Representative, you'll educate customers on available Verizon services, answer questions, explain current promotions, and assist interested customers with new account enrollments, account setup, and service activations. This opportunity is ideal for individuals who enjoy customer interaction, relationship-building, and developing experience in sales, customer service, telecommunications, and account management.

What You'll Do as a Telecommunications Representative

  • Meet directly with residential customers in assigned territories to introduce Verizon Wireless products and services.
  • Educate customers on wireless phone plans, home internet services, smartphones, mobile devices, pricing, promotions, and connectivity solutions.
  • Identify customer needs and recommend wireless and internet services that best fit their lifestyle.
  • Guide customers through new account enrollments, account setup, service activations, upgrades, and account transfers.
  • Answer customer questions while delivering an exceptional customer service experience.
  • Build lasting customer relationships through professional communication and personalized service.
  • Maintain accurate customer records, enrollment documentation, and daily sales activity.
  • Collaborate with teammates and leadership to achieve individual and team sales goals while participating in ongoing product and sales training.

What We're Looking For

  • Strong communication and interpersonal skills.
  • Comfortable working directly with customers in a face-to-face environment.
  • Positive attitude with a willingness to learn sales techniques and Verizon Wireless products.
  • Self-motivated, dependable, and goal-oriented.
  • Ability to work independently while contributing to a collaborative team environment.
  • Previous experience in customer service, retail, hospitality, sales, telecommunications, or client-facing roles is helpful but not required.
  • Full training and ongoing support are provided.

Pay: $3,500.00 - $4,200.00 per month

Work Location: In person

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