Telecommunications Technician – Job Description

Job Overview

Join our dynamic team as a Telecommunications Technician and become a vital part of designing, installing, maintaining, and troubleshooting advanced communication systems. This energetic role offers the opportunity to work on diverse telecommunication infrastructure projects, ensuring seamless connectivity and security for clients. As a Telecommunications Technician, you'll leverage your technical expertise and mechanical knowledge to deliver exceptional service, support system design, and implement innovative solutions that keep Federal communication networks running smoothly. Your proactive approach will help us uphold the highest standards in system reliability and customer satisfaction.

Responsibilities

• Conduct field service visits to assess client needs, perform maintenance, and resolve technical issues promptly.
• Read and interpret schematics, wiring diagrams, and system design documents to ensure accurate installation and repairs.
• Install, configure, and troubleshoot telecommunications systems including low voltage wiring, copper cabling, hardware components and fiber-optic cabling.
• Utilize hand tools and power tools safely to complete installations in construction or retrofit environments.
• Conduct signal quality tests, line verification, and system performance evaluations.
• Collaborate with electrical teams on low voltage wiring projects while adhering to NEC (National Electrical Code) and TIA (Telecommunications Industry Association) standards.
• Maintain detailed records of service activities, system configurations, and client interactions for quality assurance.
• Ensure compliance with industry standards, safety regulations, and company policies.

Qualifications

• Proven experience as a service technician or in a related field involving telecommunications or security systems.
• Knowledgeable of computer networking, computer hardware, and system design principles.
• Perform hands-on installation, complex troubleshooting, and advanced configuration of critical infrastructure, including network switches, routers, decoders, and related hardware to ensure optimal connectivity and minimal downtime.
• Mechanical aptitude with hands-on experience using hand tools, power tools, schematics reading, and electrical wiring.
• Electrical experience with low voltage wiring standards and NEC compliance
• Effective communication skills for collaborating with clients and team members while providing exceptional customer service.
• Excellent problem-solving skills with the ability to diagnose issues remotely or on-site efficiently.
• Ability to work in diverse environments including construction sites or existing facilities requiring cabling or system upgrades.
• Ability to work variable hours, on-call shifts, or travel between job sites.
• Must be able to lift at least 50lbs and work in confined spaces.

Preferred Qualifications

• Experience installing and maintaining security systems such as CCTV cameras, sensors, fire alarms, IDS (Intrusion Detection Systems), access control devices as well as Wireless Access Points (WAP) and network switches.
• Familiarity with surveillance equipment such as CCTV cameras, sensors, alarm systems, and fire alarms.
• Experience performing remote access software configurations for system monitoring and troubleshooting across various platforms.

Education & Experience

• High school diploma or equivalent required; technical certifications or trade school training preferred.
• Certifications such as CompTIA Network+, CCNA or higher, BICSI, or Certified Fiber Optic Technician (CFOT), BICSI are beneficial.

Join us to be part of an agile, forward-thinking company committed to innovation in telecommunications technology! We value energetic professionals eager to grow their skills while delivering top-tier solutions that enhance security and connectivity for all our Federal clients nationwide.

Pay: $21.35 - $30.00 per hour

Work Location: In person