Telemarketer

About us

TRILLION GROUP HOLDINGS PTE. LTD. is a dynamic and forward-thinking organisation committed to delivering exceptional customer experiences and driving business growth through innovative solutions. We pride ourselves on fostering a collaborative work environment where our team members are empowered to succeed and make a meaningful impact. Our company values integrity, excellence, and customer-centric thinking in everything we do.

About the role

We are seeking a skilled and motivated Telemarketer to join our Sales team on a part-time basis in the Central Region. This role is pivotal in driving our outbound sales initiatives and expanding our customer base through direct customer engagement. As a Telemarketer, you will be responsible for making outbound calls to prospective clients, presenting our products and services, and converting leads into sales opportunities. This position offers the flexibility of part-time work whilst contributing significantly to our sales objectives and company growth.

What you'll be doing

• Making outbound calls to prospective customers following a structured calling schedule and sales script
• Presenting products and services in a persuasive and professional manner to generate customer interest
• Qualifying leads and identifying customer needs to determine product or service suitability
• Recording and documenting all customer interactions, call outcomes, and sales data accurately in the company system
• Following up with interested prospects to nurture leads and move them through the sales pipeline
• Meeting or exceeding assigned sales targets and key performance indicators
• Maintaining a positive and professional attitude whilst handling customer objections and rejection
• Collaborating with the sales team to share insights and best practices for improving sales performance
• Adhering to all relevant compliance, data protection, and regulatory requirements during customer interactions

What we're looking for

• Proven experience in outbound telemarketing, sales, or a related customer service role
• Excellent verbal communication skills with the ability to articulate ideas clearly and persuasively
• Strong listening skills and the ability to understand customer needs and concerns
• Resilience and persistence in handling objections and rejection whilst maintaining motivation
• Proficiency in using telephone systems, CRM software, and computer applications
• Ability to work independently whilst meeting strict targets and deadlines
• Organisational skills and attention to detail when documenting customer information
• A friendly, professional demeanour and positive attitude towards customer interactions
• Flexibility to adapt to part-time working schedules as required
• Preferred: Previous experience in the telecommunications, retail, or financial services sectors

What we offer

At TRILLION GROUP HOLDINGS PTE. LTD., we believe in supporting our employees with a competitive benefits package. We offer flexible part-time working arrangements that allow you to balance work with personal commitments. Our team enjoys a supportive and inclusive workplace culture where professional development is encouraged. We provide training and mentoring to help you develop your sales skills and advance your career. Additional benefits include performance-based incentives, employee recognition programmes, and opportunities to work with a dynamic and collaborative team.

Apply now

If you are a driven and enthusiastic individual ready to make an impact in a sales-focused role, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are interested in this position. Join us and help drive our success in the Central Region.