Telemarketer

Company Description Gallops Chemicals India Pvt is a multi-specialty chemical manufacturing company serving diverse industrial sectors. The organization focuses on producing a wide range of chemical products with consistent quality and reliability. It emphasizes safe manufacturing practices, regulatory compliance, and sustainable operations. Team members work in a professional environment that values collaboration, process improvement, and customer satisfaction. The company offers opportunities to learn about chemical products, industrial markets, and end-to-end manufacturing processes.

Role Description This is a full-time, on-site Telemarketer role based in Rajkot. The Telemarketer will make outbound calls to prospective and existing customers to introduce products, explain features, and generate interest in Gallops Chemicals India Pvt offerings. Daily tasks include qualifying leads, scheduling appointments for the sales team, and maintaining accurate call and customer records in the company’s systems. The role involves responding to basic customer inquiries, following up on leads, and supporting sales campaigns. The Telemarketer will work closely with sales and customer service teams to help achieve revenue and growth targets while maintaining a professional and respectful phone presence.

Qualifications

• Strong interpersonal skills and the ability to build rapport with diverse customers over the phone.
• Effective communication skills, including clear verbal communication and active listening.
• Customer service skills to handle inquiries, address concerns, and provide polite, solution-focused support.
• Sales and appointment scheduling skills to qualify leads, set meetings, and support sales conversion efforts.
• Basic computer literacy and experience using CRM or call-logging tools.
• Ability to work on-site in Rajkot, manage time effectively, and meet calling and performance targets.
• Prior telemarketing, inside sales, or customer contact center experience is an advantage.
• Familiarity with industrial or chemical products is beneficial but not mandatory; willingness to learn is essential.