Telemarketer

Company Description Tech Zoomers India develops intelligent, scalable digital solutions that combine AI, automation, cloud, enterprise software, and data intelligence to help organizations streamline operations and make smarter decisions. The company focuses on HR technology, human capital management, and payroll systems that address practical, real-world business challenges. Its solutions are designed to improve efficiency, reduce manual effort, and enhance decision-making for clients across industries. Team members work with modern technologies and tools, contributing to products that directly impact business performance and workforce management.

Role Description This is a full-time, on-site Telemarketer role based in Faridabad. The Telemarketer will make outbound calls to prospective and existing customers, introduce Tech Zoomers India’s solutions, and generate interest in HR and business technology offerings. Daily tasks include explaining product features, answering basic customer questions, qualifying leads, and scheduling appointments or product demonstrations for the sales team. The role also involves maintaining accurate call records, updating CRM or call logs, and following up with leads to support the sales pipeline. The Telemarketer will collaborate with sales and customer service teams to ensure a consistent customer experience and meet individual and team targets.

Qualifications

• Candidates should possess strong Communication and Interpersonal Skills to engage prospects confidently over the phone.
• Candidates should possess Customer Service skills to handle inquiries, provide clear information, and maintain a professional, customer-focused approach.
• Candidates should possess Sales skills to identify opportunities, build rapport, and support lead conversion and revenue goals.
• Candidates should possess Appointment Scheduling skills to coordinate calls, demos, and follow-ups efficiently with potential clients.
• Candidates should have basic computer literacy, familiarity with CRM or call-tracking tools, and the ability to learn product details quickly.
• Candidates should demonstrate reliability, goal orientation, and the ability to work in a structured, target-driven environment.
• Prior telemarketing, inside sales, or call center experience is an advantage; experience in technology or HR solutions is a plus.
• A high school diploma or equivalent is required; additional education in business, marketing, or related fields is beneficial.