Telemarketing Representative

Telemarketer / Sales & Office Assistant

Part-Time | Monday–Friday, 12:00 PM–5:00 PM | Starting at $18/hour plus commission

Job Overview

We are seeking an energetic, motivated, and organized Telemarketer / Sales & Office Assistant to join our team. In this role, you will help follow up with potential and existing customers through phone and email, assist with quote follow-ups, identify new project opportunities, and provide general sales and office support.

The ideal candidate is comfortable communicating with customers, making outbound calls, staying organized with follow-ups, and using CRM and sales technology to keep information up to date. This is a great opportunity for someone looking to develop their sales and customer service skills in a fast-paced environment.

Responsibilities

• Follow up with customers on outstanding quotes through phone and email
• Make warm and outbound calls to prospective and existing customers
• Build and maintain positive relationships with customers through professional and friendly communication
• Use Salesforce (CRM) to track leads, customer interactions, quotes, follow-ups, and opportunities
• Keep customer and prospect information accurate and up to date in Salesforce
• Manage follow-up activities and help ensure leads and quotes do not fall through the cracks
• Search CMD and PlanHub for new project opportunities and potential leads
• Assist with identifying and pursuing new sales opportunities
• Provide light sales and customer service support to the team
• Communicate with customers and potential clients to understand their needs and help connect them with the appropriate solutions
• Follow up on leads, inquiries, and opportunities in a timely manner
• Maintain organized records and notes within our CRM and other systems
• Assist with general office and administrative tasks as needed
• Collaborate with internal team members to ensure smooth communication and follow-up

Qualifications

• Strong verbal and written communication skills
• Comfortable making outbound phone calls and speaking with customers
• Professional, friendly, and confident phone manner
• Organized and consistent with follow-ups
• Comfortable learning and using Salesforce or other CRM software
• Basic computer, email, and internet skills
• Self-motivated and able to work independently
• Strong attention to detail
• Previous telemarketing, sales, customer service, CRM, construction, or office experience is a plus, but not required

Schedule & Pay

• Part-time: Monday–Friday
• Hours: 12:00 PM–5:00 PM
• Pay: Starting at $18/hour plus commission
• Opportunity for growth based on performance and experience

If you are personable, organized, dependable, and enjoy communicating with people while helping generate new business, we would like to hear from you.

Pay: From $18.00 per hour

Expected hours: 25.0 – 30.0 per week

Benefits:

• Flexible schedule
• Paid time off
• Paid training

Work Location: In person