Teleperformance Representative - Procurement

Job highlights

• 1-6 years experience in customer service with strong communication and problem-solving skills
• Handle inbound customer calls, provide solutions, maintain records, and collaborate with team to ensure customer satisfaction

We are looking for a highly skilled and experienced professional to join our team as a Teleperformance Representative in Bengaluru. The ideal candidate will have 1-6 years of experience in customer service or related fields, with excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

• Handle inbound calls from customers and provide timely and effective solutions to their queries.
• Utilize advanced support technologies and processes to achieve outstanding results.
• Build strong relationships with clients and foster enduring relationships within teams and communities.
• Collaborate with team members to achieve common goals and objectives.
• Provide exceptional customer service and ensure high levels of customer satisfaction.
• Maintain accurate records of customer interactions and transactions.

Job Requirements

• Minimum 1 year of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Ability to work in a team environment and adapt to changing situations.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to work in a fast-paced environment and meet deadlines.