Star Textile
Telephone Sales Representative
Skills
1 month ago
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Important information
Contract type:
Permanent, Freelance / Contract, Part time
Location:
Madison Heights, MI 48071, USA
Work mode:
Onsite
Published on:
1 October 2026
What they need
Company Overview
Star Textile is a leading manufacturer specializing in commercial bed coverings and window treatments in the metro area. We are dedicated to delivering high-quality products and exceptional customer service to our clients across the industry.
Job Summary
We are seeking an energetic and motivated Telephone Sales Representative to join our dynamic sales team. In this role, you will be responsible for engaging with prospective clients through outbound calls, promoting our products, and building strong business relationships. Your enthusiasm and communication skills will drive sales growth and help expand our market presence.
Duties
- Conduct outbound calls to potential clients, utilizing warm calling techniques to generate new business opportunities
- Present product features and benefits clearly, emphasizing how they meet customer needs in the commercial textile sector
- Negotiate terms and close sales agreements efficiently, ensuring customer satisfaction and long-term partnerships
- Maintain detailed records of customer interactions within CRM (Customer Relationship Management) software such as Salesforce
- Follow up with leads and existing clients to foster ongoing business development and repeat sales
- Collaborate with marketing teams to identify target markets and develop effective outreach strategies
- Provide excellent customer service by addressing inquiries promptly, resolving issues, and ensuring a positive experience
Requirements
- Proven experience in telemarketing, inside sales, or B2B (business-to-business) sales roles with a focus on technology or industrial products
- Strong negotiation skills with the ability to persuade and influence decision-makers
- Familiarity with CRM software such as Salesforce for managing customer data and sales pipelines
- Excellent communication skills in English, both verbal and written, with the ability to articulate product value clearly
- Knowledge of technical sales concepts related to textiles or manufacturing is a plus
- Ability to handle outbound calling campaigns confidently while maintaining professionalism under pressure
- Customer service orientation with a proactive approach to business development
Join us at Star Textile where your energetic approach can make a real impact! We offer a paid position that values your skills and enthusiasm, providing an exciting opportunity to grow within a vibrant team dedicated to excellence in textile manufacturing.
Work Location: In person
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