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TelePrEP Coordinator

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Onsite

TelePrEP Coordinator

Acadiana CARES in conjunction with the Louisiana Office of Public Health-STD/HIV/Hepatitis Program

TelePrEP Coordinator

Skills

Community Management

7 days ago

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Important information


Contract type:

Permanent

Salary:

$37,440 – $65,000 / year

Location:

New Orleans, LA, USA

Work mode:

Onsite

Published on:

15 October 2026

What they need


Title of Job: Louisiana TelePrEP (Tele Pre-Exposure Prophylaxis) Coordinator

Supervised by: Prevention Program Manager

Position Description/Summary:

The Louisiana TelePrEP Coordinator will work extensively on the expansion of the TelePrEP Program including participant recruitment, program education and training, provider referrals, and community awareness and knowledge of the program. The Louisiana TelePrEP Coordinator will conduct a variety of complex, professional, analytical, and confidential HIV prevention services including providing support to the TelePrEP Navigator in client related work, work with the Prevention Program Manager to develop and implement TelePrEP operating policies and procedures, and manage program activities as it relates to program expansion and expanding/increasing participant and community engagement statewide.

Essential Duties and Responsibilities:

· Train TelePrEP Navigator(s) in client intake and planning of prevention services, including insurance assessment, enrollment, and navigation, and efforts to maintain, acquire, and fulfill required documentation for patient assistance.

· Collaborate with TelePrEP Navigator(s) and Providers in assisting clients with accessing biomedical prevention services (PrEP/PEP), ensuring access, follow up, and adherence to PrEP/PEP, including supportive services that can enhance risk reduction, behavior change, adoption, and maintenance.

· Collaborate and network effectively to increase awareness of PEP (Post-Exposure Prophylaxis) and available services via TelePrEP with state network of PrEP/PEP providers.

· Promote outward facing program expansion and conduct presentations regarding telehealth/TelePrEP program overview, program activities, operating policies, and PrEP/PEP updates to staff, patients, community members, and partner agencies in a variety of settings.

· Manage statewide PrEP/PEP resources available for the clients in need of services as well as supplemental services especially in context of COVID-19 influences on available services throughout Louisiana

· Minimize barriers to PrEP/PEP access throughout Louisiana with guidance from the Louisiana Statewide Integrated Plan to guide efforts with addressing barriers and challenges.

· Promote the expansion of the PrEP/PEP provider network with an added focus on rural regions of Louisiana; identify and establish opportunities for expansion in traditionally untapped populations.

· Prioritize the advancement of cultural competency training and centering patient’s needs and resources in approaches to access services.

· Establish and maintain relationships with Community Based Organizations, Parish Health Units (PHUs), Wellness Centers and communities statewide to ensure smooth referral processes by identifying a designated PrEP/PEP contact at each agency/facility.

· Oversee and assist the progress of long-term TelePrEP program goals including but not limited to outreach to priority populations, continually minimizing barriers to accessing care and services, and monitoring insurance and pharmacy policies that affect PrEP/PEP access.

· Ensure access and active referrals to STI screenings.

· Collaborate with regional Disease Intervention Specialists (DIS), community-based organizations, and other key public health entry points for linkage, and re-linkage to prevention services, STI screening, PrEP/PEP, and follow up.

· Maintain the highest level of client confidentiality following HIPAA regulations.

· Collect qualitative and quantitative data for reporting purposes.

· Collaborate with SHHP’s Capacity Building and Community Engagement (CBCE) unit with advertising and media promotion of TelePrEP services.

· Maintain and amend program Standards of Procedures to current practices; and record and compile program history.

· Attend all required agency meetings, and external meetings with other local providers;

· Oversee TelePrEP Program merchandise acquisition and distribution for promotional purposes

· Assist the Louisiana Office of Public Health STI/HIV Program (SHHP) at meetings and trainings which are required by the funder and SHHP.

· Review and maintain up-to-date and accurate knowledge of emerging scientific research regarding biomedical HIV prevention strategies, including PrEP, PEP and related interventions; provide access to biomedical prevention services (PrEP/PEP), ensuring access, follow up, and adherence to PrEP/PEP, including supportive services that can enhance risk reduction, behavior change, adoption, and maintenance.

· Travel to referral sites and other partnering sites, such as Parish Health Units in all nine public health regions to promote the TelePrEP program and establish and maintain referral networks, and;

· All other duties as assigned.

Qualifications:

· Specialized training and at least 2-3 years of experience in HIV prevention interventions, PrEP/PEP, and/or STIs;

· Knowledge of insurance, patient assistance programs and related pharmaceutical policies/procedures;

· Experience and comfort working with socially, culturally, racially, ethnically, and economically diverse populations;

· Experience and comfort working with Gay, Bisexual, and Same Gender Loving men, Trans individuals, and others at high risk of acquiring HIV.

· Knowledge of HIV in diverse communities is highly desired.

· Culturally competent/sensitive and linguistically appropriate;

· Strong communication and written skills, as well as a demonstrated ability to work effectively with diverse populations and staff, including clinicians;

· Strong organizational skills and time management;

· Ability to travel up to 30% of time;

· Ability to work independently as well as in a team environment; and

· Must demonstrate sound judgment and initiative.

Education: High School Diploma or equivalent required; bachelor’s degree in social work, human services, business administration or equivalent preferred.

Language Ability; ability to read and interpret all official correspondence, reports and documents.

Certificates & Licenses: A valid Louisiana Driver’s License required.

Applicants must send cover letter, resume, and three professional references to: SHP_[email protected]. Applications accepted until filled. EOE/AA Employer.

Pay: $37,440.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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