p
phoenix tax services
Telesales Agent
Skills
CRMCompliance
25 days ago
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Important information
Contract type:
Permanent
Location:
Karnataka, India
Work mode:
Onsite
Published on:
30 September 2026
What they need
- Make daily outbound calls to assigned leads and customer databases.
- Explain services such as:
- Income Tax Return filing
- GST registration & returns
- Business/firm registration
- Shop & Establishment licence
- FSSAI/Food licence
- Tax & compliance services
- Understand customer requirements and recommend the appropriate service.
- Convert enquiries into paid customers.
- Follow up with interested, pending and existing customers systematically.
- Coordinate with the office team for documentation, service delivery and payment collection.
- Maintain accurate CRM updates after every call.
- Record lead status, customer requirement, next follow-up date and payment status.
- Reconnect with old/existing customers for additional services and renewals.
- Meet daily call, follow-up, sales and collection targets.
- Escalate hot leads and important customer issues to the manager immediately.
- Maintain professional communication with customers.
Pay: ₹17,000.00 - ₹28,805.69 per month
Work Location: In person
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