Telesales Associate

Roles and Responsibilities :

• Handle inbound calls from customers to sell life insurance products.
• Identify customer needs and provide personalized solutions through cross-selling techniques.
• Meet daily/weekly targets for sales performance metrics such as conversion rates, upsell ratios, etc.
• Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

• 1-6 years of experience in BPO sales, credit card sales, general insurance sales, inbound sales, matrimonial services or outbound sales.
• Strong communication skills with ability to handle high-pressure situations.
• Proficiency in using technology-based tools for sales processes (e.g., CRM software).
• Ability to work flexible hours including evenings and weekends.