Telesales (Basic with Uncapped Commission)

This is a full-time position offering an exciting opportunity to build a rewarding career in sales with a competitive basic salary complemented by uncapped commission potential. As a Telesales Representative, you will be at the forefront of our sales efforts, engaging with prospective customers via telephone and digital channels to present our innovative clear aligner solutions. This role is critical to driving revenue growth and expanding our customer base, whilst building lasting relationships with clients who are seeking transformative dental solutions.

Key responsibilities

• Making outbound calls to prospective customers using provided lead lists and customer databases to generate sales opportunities
• Presenting and explaining products and services in a compelling and professional manner
• Qualifying leads by understanding customer needs, pain points and budget constraints to determine fit and suitability
• Handling customer objections professionally and confidently, using persuasive techniques to overcome barriers to sale
• Closing sales transactions and processing orders accurately whilst ensuring all documentation is completed correctly
• Building and maintaining a pipeline of qualified leads and follow-up opportunities to meet and exceed sales targets
• Maintaining detailed and accurate records of all customer interactions, calls and sales activity within the CRM system
• Providing exceptional customer service throughout the sales process, ensuring a positive brand experience
• Meeting or exceeding individual and team sales targets on a consistent basis
• Collaborating with the wider sales and customer service teams to share insights and support collective success

Requirements:

• Proven experience in outbound telesales, cold calling or a similar sales role within a fast-paced environment
• Excellent verbal communication skills with the ability to articulate product benefits clearly and persuasively
• Strong listening skills and the ability to identify customer needs and tailor solutions accordingly
• Demonstrated ability to handle rejection positively and remain motivated to achieve targets
• Ability to work independently whilst meeting strict KPIs and sales quotas
• Resilience, determination and a positive attitude towards targets and performance metrics