Telesales

Key Responsibilities

Sales & Customer Engagement

1. Make outbound and drop-off calls to potential customers using provided leads or databases
2. Present, promote, and sell products/services effectively using solid arguments
3. Build and maintain positive business and customer relationships
4. Accurately record calls, sales, and prospect interactions in the provided system

Performance & Issue Resolution

1. Consistently achieve and exceed sales targets and KPIs
2. Handle customer inquiries and complaints, providing feedback to improve products/services
3. Demonstrate a strong understanding of financial products, markets, and industry regulations
4. Simplify and explain complex financial information in a clear and understandable manner

Preferred Skillset

• Experience in sales, telesales, or telemarketing is preferred
• Proficiency in Bahasa Melayu and confidence in speaking English
• Strong interpersonal, communication, and negotiation skills
• Target-driven, self-motivated, and resilient in facing challenges
• Ability to simplify complex financial information for customers