Telesales

The role is responsible for ensuring operational efficiency, customer experience enhancement, and adherence to good governance practices. Key responsibilities include managing lead conversions, client onboarding, sales transactions, and system utilization while maintaining high customer satisfaction and achieving sales targets.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field preferred
• Sales, customer service, data analysis, CRM software expertise, strong communication skills

1.      Sales Competency – Ability to identify and convert leads into successful sales transactions.

2.      Customer Service Orientation – Strong commitment to addressing customer needs and ensuring satisfaction.

3.      Problem-Solving Skills – Capability to troubleshoot issues related to onboarding, transactions, and system utilization.

4.      Time Management – Efficiently managing time to ensure quick responses and timely processing of applications.

Communication Skills – Strong verbal and written communication for customer interactions and team collaboration