Telesales

Job Title: Telesales Executive – Real Estate

Location: Dubai, UAE
Company: DNK Real Estate
Employment Type: Full-Time

About DNK Real Estate

DNK Real Estate is a leading real estate brokerage in Dubai, specializing in off-plan and ready properties from the UAE's top developers. We are committed to helping clients make informed property investment decisions through exceptional service and expert guidance.

Job Summary

We are looking for a dynamic and target-driven Telesales Executive to join our sales team. The ideal candidate will be responsible for contacting potential clients, qualifying leads, scheduling appointments for Property Consultants, and maintaining accurate CRM records while delivering an excellent customer experience.

Key Responsibilities

• Contact prospective clients using leads provided by the company.
• Qualify leads by understanding customers' property requirements, budget, and investment goals.
• Introduce DNK Real Estate projects and services professionally.
• Schedule meetings and property consultations for the sales team.
• Conduct timely follow-ups with interested prospects.
• Maintain accurate records of all calls, conversations, and customer information in the CRM.
• Update lead statuses and ensure all activities are logged daily.
• Achieve daily, weekly, and monthly call and appointment targets.
• Handle customer inquiries professionally and provide accurate information.
• Build and maintain strong relationships with potential clients.
• Coordinate with the sales team to ensure smooth lead handover.
• Participate in training sessions and stay updated on new project launches and market trends.
• Ensure compliance with company processes and quality standards.

Requirements

• High school diploma or Bachelor's degree preferred.
• Minimum 1 year of telesales, telemarketing, or customer service experience (real estate experience is an advantage).
• Excellent communication and persuasion skills.
• Strong telephone etiquette.
• Target-oriented with a positive attitude.
• Ability to work under pressure and meet KPIs.
• Basic computer skills and experience using CRM software.
• Fluency in English is required. Additional languages such as Arabic, Hindi, Urdu, Russian, or Chinese are an advantage.

Key Skills

• Telesales
• Lead Qualification
• Cold Calling
• Communication Skills
• Customer Relationship Management (CRM)
• Objection Handling
• Negotiation
• Time Management
• Active Listening
• Follow-up & Closing

Key Performance Indicators (KPIs)

• Number of calls made per day
• Talk time
• Lead qualification rate
• Appointments booked
• Follow-up completion rate
• CRM update accuracy
• Conversion from lead to meeting
• Monthly target achievement

What We Offer

• Competitive Salary
• Attractive Performance Incentives
• Qualified Company Leads
• Professional Training & Development
• Career Growth Opportunities
• Employment Visa
• Medical Insurance
• Annual Leave as per UAE Labour Law
• Friendly and Supportive Work Environment

At DNK Real Estate, we believe every conversation is an opportunity to build trust and create lasting client relationships. If you're passionate about sales, enjoy speaking with people, and thrive in a fast-paced environment, we'd love to have you on our team.

Pay: From AED3,500.00 per month

Work Location: In person