Telesales Executive

Job Summary

We are looking for a dynamic and result-oriented Education Counsellor to guide prospective students, understand their career goals, and help them choose the right professional courses offered by I2CAN. Theideal candidate should have excellent communication skills, a passion for counselling, and the abilitytoconvert enquiries into admissions while achieving monthly targets.

Key Responsibilities

 Handle inbound and outbound calls generated through digital marketing campaigns, website enquiries,walk-ins, referrals, and social media.

 Counsel prospective students regarding courses in Aesthetic Medicine, Cosmetology, Nutrition, andHealthcare.

 Understand students' educational background, career aspirations, and recommend suitable programs.

 Explain course curriculum, certification, career opportunities, eligibility criteria, fee structure, scholarships, and payment options.

 Follow up with prospective students through calls, WhatsApp, emails, and SMS until admissionclosure.

 Maintain accurate lead records and update all interactions in the CRM system.

 Achieve monthly admission and revenue targets assigned by the management.

 Schedule counselling sessions, campus visits, and online meetings with prospective students.

 Coordinate with the admissions, academic, finance, and operations teams for a smoothadmissionprocess.

 Build long-term relationships with students to generate referrals and repeat business.

 Handle admission documentation and assist students throughout the enrollment process.  Participate in admission drives, seminars, workshops, webinars, and educational events.

Required Skills

 Excellent verbal and written communication in English, Hindi, and Marathi (preferred).  Strong convincing and negotiation skills.

 Ability to build rapport with students and parents.

 Target-oriented mindset with a passion for sales.

 Good follow-up and objection-handling skills.

 Basic knowledge of MS Excel, Google Sheets, and Google Workspace.

 Experience using CRM software (LeadSquared, Zoho CRM, Salesforce, or similar) is preferred.

 Strong time management and organizational skills.

Pay: ₹16,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person