Telesales Executive

Job Title: Telecaller Executive

Company: Legal Capital Law Firm
Location: Hyderabad , Suchitra
Department: Client Relations / Telecalling

Job Summary

Legal Capital Law Firm is looking for a Telecaller Executive to connect with and follow up with our existing clients. The candidate will be responsible for maintaining regular communication with clients, understanding their requirements, providing necessary information, and ensuring a positive client experience.

Key Responsibilities

• Make outbound calls to existing clients and maintain regular communication.
• Follow up with clients regarding their ongoing requirements and services.
• Understand client queries and provide appropriate information or coordinate with the concerned team.
• Maintain professional and courteous communication with clients.
• Record call details, client feedback, requirements, and follow-up status.
• Ensure timely follow-ups with clients as required.
• Build and maintain good relationships with existing clients.
• Identify client concerns and escalate them to the concerned department when necessary.
• Achieve daily/weekly calling and follow-up targets.
• Maintain accurate records of all client interactions.

Requirements

• Good verbal communication and interpersonal skills.
• Comfortable making a high volume of outbound calls.
• Previous experience in telecalling, customer support, client handling, or sales is preferred.
• Freshers with good communication skills can also apply.
• Ability to handle clients professionally and patiently.
• Basic computer knowledge is required.
• Knowledge of Telugu, Hindi, and English is an advantage.
• Candidates should be target-oriented and willing to work in a team.

Preferred Experience

0–1 years of experience in Telecalling / Customer Support / Sales / Client Relationship.

What We Offer

• Professional work environment.
• Opportunity to develop client-handling and communication skills.
• Career growth opportunities based on performance.

Benefits : Lunch will provided
Interested candidates can contact HR for more details and to apply.
Saranya Hr : 9989593008
Anil hr : 7075840530

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Provident Fund

Work Location: In person