Telesales Executive

Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations.

Specific responsibilities:

§ Responsible for counselling the clients, and their enquiries selling Immigration products & services, over the phone, through email & in person.
§ Provide expert advice on available visa options, eligibility criteria, and potential challenges.
§ Responsible for achieving individual/team revenue targets.
§ Collect basic documents from clients and ensure accuracy and completeness of the same.
§ Follow up on clients on payments.
§ Stay informed about changes in immigration laws, policies, and procedures.
§ Address client inquiries, and concerns, and provide updates throughout the immigration process.
§ Identify and address challenges or issues that may arise during the immigration process. Work with clients to develop solutions and mitigate potential obstacles.
§ Maintain accurate and up-to-date records/trackers of client interactions, immigration process, and outcomes.
§ Generate reports on the status of immigration cases and compliance metrics.
§ Educate clients on immigration policies, procedures, and potential changes affecting their applications.
§ Any other additional responsibilities as and when required.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person