Telesales Executive

About the Role

We are looking for a motivated and target-driven Telesales Executive to join our Weight Management team at Valeo Health. The role involves connecting with potential customers, understanding their weight loss goals, explaining our medically supervised weight management programs, and converting leads into paying customers.

Key Responsibilities

• Contact inbound and outbound leads through phone calls and WhatsApp to promote Valeo Health's Weight Loss Programs.
• Explain program offerings, including GLP-1 medications such as Mounjaro and Wegovy, doctor consultations, blood tests, and dietary support.
• Understand customers' weight management goals and recommend suitable program options, subject to doctor assessment and approval.
• Convert leads into paying customers while achieving daily, weekly, and monthly sales targets.
• Follow up with interested leads and existing customers to maximize conversions, renewals, and retention.
• Handle customer queries regarding program benefits, pricing, delivery, and the consultation process.
• Coordinate with doctors, pharmacists, and operations teams to ensure a smooth customer experience.
• Maintain accurate customer records, follow-ups, and sales updates in the CRM.
• Ensure all communications follow company guidelines and avoid making unapproved medical claims.

Requirements

• 1–3 years of experience in telesales, inside sales, or customer acquisition.
• Experience in healthcare, wellness, weight loss, pharmacy, or telehealth sales is preferred.
• Excellent English communication skills; Arabic or Hindi is an advantage.
• Strong persuasion, negotiation, and objection-handling skills.
• Comfortable with high-volume calling and working in a target-driven environment.
• Ability to build customer trust and explain healthcare programs clearly.

Key Performance Indicators (KPIs)

• Daily outbound calls and productive talk time.
• Lead-to-customer conversion rate.
• Monthly revenue and sales target achievement.
• Lead follow-up and response time.
• Customer retention and repeat purchases.
• CRM accuracy and adherence to sales processes.

Ideal Candidate

A proactive, persuasive, and customer-focused sales professional who is comfortable working with targets, enjoys speaking with customers, and has a genuine interest in health, wellness, and weight management.

Pay: AED3,500.00 - AED7,000.00 per month

Experience:

• Sales: 1 year (Preferred)

Work Location: In person