Telesales Executive

Company Description

Thikedaar.Com is a construction tech startup launched in 2020 that delivers smart, end-to-end home construction solutions. Headquartered in Delhi, the company currently serves clients in Delhi-NCR, Patna, and Ranchi, offering a professional alternative to fragmented contractor networks that often lead to hidden costs, delays, and quality issues. Thikedaar.Com focuses on transparent pricing, committed timelines, and quality workmanship, even backing its deadlines with a month’s rent guarantee in case of delays. The company partners with accomplished designers, architects, and supervisors to turn customized designs into well-built homes and has successfully completed over 13,000+ sq. ft. of projects. Thikedaar.Com aims to provide hassle-free, reliable construction experiences that result in happy homes for its customers.

Role Description

This is a full-time, on-site Telesales Executive role based in Noida. The Telesales Executive will be responsible for making outbound calls to prospective customers, explaining Thikedaar.Com’s services, and understanding customer requirements related to home construction and design. The role includes generating and qualifying leads, following up on inquiries, and maintaining detailed records of interactions in the CRM system. The Telesales Executive will coordinate with the sales and operations teams to schedule appointments, share proposals, and support customers throughout the initial consultation process. Daily responsibilities also involve meeting call targets, achieving conversion goals, and providing courteous, solution-oriented support to ensure a positive customer experience.

Qualifications

• Strong Communication skills, including clear speaking, active listening, and professional phone etiquette
• Customer Service and Customer Support skills to handle queries, resolve concerns, and build trust
• Lead Generation and Sales skills to identify prospects, nurture opportunities, and drive conversions
• Ability to work with basic CRM tools, maintain accurate records, and follow structured sales processes
• Prior experience in telesales, inside sales, or customer-facing roles, preferably in services or real estate/construction
• Comfort working in an on-site environment in Noida with target-driven responsibilities
• Minimum educational qualification: High school diploma or graduate degree; business or marketing background is an advantage
• Proficiency in English and Hindi; additional local languages are a plus