Telesales Manager (Setup) - Longevity Clinic

About us

Soma Health is a premium longevity and regenerative medicine clinic dedicated to helping people live healthier, longer lives through preventive medicine, advanced diagnostics, regenerative therapies, and personalized wellness programs.

About the role

We are looking for an experienced Telesales Manager to build and lead our in-house telesales team, develop outbound lead generation, and drive qualified leads, clinic appointments and revenue.

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Key Responsibilities:

• Build, recruit and manage Soma’s in-house telesales team.
• Develop and execute outbound lead generation strategies to proactively identify and engage potential clients.
• Own the full funnel: outbound prospecting → qualified lead → appointment → show-up → conversion.
• Build prospect databases and identify high-potential customer segments and target audiences.
• Develop telesales processes, scripts, qualification criteria and sales playbooks.
• Set and manage individual and team sales KPIs.
• Coach the team on high-ticket sales, objection handling, follow-up and closing.
• Monitor conversion rates and continuously improve sales performance.
• Work closely with Marketing, Relationship Managers and the medical team to ensure smooth lead handover and premium customer experience.
• Report on telesales performance, pipeline, conversion and revenue.

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Key Requirements:

• Required:

  • 7+ years of sales experience, with at least 5 years in telesales, inside sales or outbound sales.
  • Proven track record in high-ticket sales, preferably selling services of ฿100K+.
  • 2+ years of experience managing, coaching or leading a sales team.
  • Proven experience in outbound prospecting and generating leads, not only handling inbound enquiries.
  • Strong ability to build sales processes and telesales teams from the ground up.
  • Excellent communication, negotiation, objection-handling and closing skills.
  • Highly target-driven, hands-on and commercially minded.
  • Strong understanding of sales funnels, CRM and performance metrics.

• Preferred:

  • Experience in an aesthetic, wellness, longevity or medical clinic, premium healthcare, luxury hospitality, or another high-value service business.