Telesales Representative

About the role

OneBPO is looking for a motivated and results-driven Telesales Representative to join our outbound sales account. The successful candidate will be responsible for contacting business prospects, introducing products or services, identifying their needs, and generating sales opportunities. This role focuses on one dedicated account, allowing you to develop strong product knowledge and build confidence in your sales approach. Representatives typically handle approximately 150–200 outbound calls per day, depending on campaign requirements and lead availability.

Key responsibilities

• Make outbound calls to prospective business clients using the company's dialer or CRM system
• Introduce and explain the client's products or services clearly and professionally
• Identify customer needs and determine whether prospects are qualified opportunities
• Deliver effective sales pitches and generate interest in the offer
• Handle objections and respond to questions with confidence
• Qualify leads, close sales, or schedule appointments based on campaign objectives
• Conduct follow-ups with interested prospects when required
• Accurately record call outcomes, customer information, and sales activities in the CRM
• Meet or exceed daily, weekly, and monthly sales and performance targets
• Follow approved scripts, processes, compliance guidelines, and quality standards

About you

• At least 1 year of B2B sales, telesales, or cold-calling experience
• Experience handling outbound sales campaigns is strongly preferred
• Excellent verbal and written English communication skills
• Confident and professional telephone presence
• Strong persuasion, negotiation, and objection-handling skills
• Comfortable making approximately 150–200 outbound calls per day
• Results-oriented and motivated by sales targets and incentives
• Able to remain persistent and professional when handling rejection
• Basic computer skills and familiarity with CRM or dialer systems
• Good listening, organization, and time-management skills