Telesales Representative

We're look for someone to join our team!

360Coms has everything your business needs to stay sonnected

With over 30 years of industry experience, 360 Coms delivers reliable, future-focused telecommunications solutions for businesses across the UK. Combining expert knowledge with a personal, customer-first approach, we provide everything from business mobiles and connectivity through to fully integrated telephone systems and hosted solutions. Whether supporting growing SMEs or established organisations,

Our focus is simple, delivering the right technology, backed by responsive UK-based support to keep businesses connected, productive, and moving forward.

Contract Type: Fixed Term 1yr – reviewed every three months, progression to a permanent contract considered.
Salary: £13.50 per hour
Commission: £10 per completed sales appointment

Key Responsibilities

• Contact a minimum of 40 new businesses/leads and opportunities per working day by telephone.
• Generate qualified sales appointments for the sales team.
• Identify opportunities across the business portfolio
• Gather key information including current suppliers, contract end dates and renewal opportunities.
• Record accurate call notes, outcomes and follow-up activity within the CRM.
• Ensure appointments are properly qualified and clearly documented.

What You'll Be Doing

• Making proactive cold outbound calls to prospective business customers.
• Speaking with business owners and decision-makers.
• Asking qualifying questions to identify genuine opportunities.
• Handling common objections confidently and professionally.
• Booking qualified appointments for the sales team.
• Scheduling callbacks and follow-ups.
• Keeping customer and prospect records accurate and up to date.
• Attending regular KPI and performance reviews.

What We're Looking For

• Previous outbound telesales, cold calling or appointment-setting experience.
• Confident and professional telephone manner.
• Comfortable working towards targets and KPIs.
• Resilient, self-motivated and reliable.
• Good attention to detail and confident using CRM systems.

Required: Previous B2B experience, telesales experience and at least 2yrs experience in a sales environment. be confident on the phone with great communication skills.

Hours and Location

Location: Head Office, Unity House, Compass Point, St. Ives
Days: Tuesday to Thursday
Hours: 9:30am–2:30pm
Working Week: 15 hours
Location Type: Office-based

Pay: From £13.50 per hour

Expected hours: 15.0 per week

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Experience:

• telesales: 1 year (preferred)
• Cold calling: 1 year (preferred)

Language:

• English (required)

Work Location: In person