Telesales Representative

Job Summary

We are looking for a motivated and results-driven Tele-Sales Executive to join our real estate team. The successful candidate will be responsible for cold calling potential clients, generating and qualifying leads, following up with prospects, arranging property viewings, and assisting clients throughout the sales process.

The ideal candidate should have excellent communication skills, a confident telephone manner, and a strong interest in the Dubai real estate market.

Key Responsibilities

• Make daily outbound cold calls to prospective clients from company-provided leads and databases.
• Introduce available properties and understand clients’ requirements, preferences, and budgets.
• Qualify leads and identify genuine buying, selling, or investment opportunities.
• Maintain regular follow-ups with potential clients and ensure leads are properly nurtured.
• Assist clients in moving forward from initial enquiry to property viewing and the next stage of the sales process.
• Coordinate and schedule property viewings with clients and real estate agents.
• Confirm viewing appointments and follow up with clients after viewings.
• Provide clients with accurate information regarding properties, availability, pricing, and relevant procedures.
• Coordinate with the sales team to ensure smooth handover of qualified leads and potential clients.
• Maintain accurate records of calls, leads, follow-ups, appointments, and client interactions in the CRM.
• Follow up with clients regarding offers, documentation, and other requirements as directed by the sales team.
• Build and maintain positive relationships with prospective and existing clients.
• Achieve assigned daily, weekly, and monthly calling and lead-generation targets.
• Keep up to date with available properties, projects, market trends, and company offerings.
• Perform other sales and administrative duties as required by the Sales Manager.

Requirements

• Previous experience in tele-sales, telesales, customer service, Insurance field, or real estate is preferred
• Strong verbal communication and interpersonal skills.
• Confident and professional telephone manner.
• Ability to handle cold calls and overcome objections.
• Strong follow-up and relationship-building skills.
• Good organizational and time-management skills.
• Ability to work under pressure and meet sales targets.
• Basic computer skills and familiarity with CRM systems.
• Real estate experience in Dubai is an advantage.
• Fluency in English is required; knowledge of additional languages is an advantage.

Key Skills

• Cold Calling
• Lead Generation
• Client Follow-Up
• Customer Service
• Appointment & Viewing Coordination
• Sales Conversion
• Communication Skills
• Negotiation & Objection Handling
• CRM Management
• Target-Oriented Approach

What We Offer

• Competitive salary package
• Attractive commission structure
• Professional and supportive working environment
• Opportunities for career growth within the real estate sector
• Training and development opportunities

Pay: AED3,000.00 per month

Work Location: In person