Telesales Representative

Vega Leader, an authorised partner of Virgin Mobile, is looking for a motivated and target-driven Telesales Representative to join our team.

The successful candidate will be responsible for handling inbound and outbound customer calls, supporting customer retention, promoting products and services, and contributing to overall sales and revenue growth.

This role is ideal for someone with strong communication skills, a customer-focused approach, and previous experience in telesales, customer service, retention, or a call centre environment.

Key Responsibilities

• Handle inbound and outbound calls professionally and efficiently.
• Engage with existing and potential customers to understand their needs.
• Retain existing customers by resolving concerns and providing suitable solutions.
• Promote and sell company products and services to achieve sales targets.
• Follow up with customers and maintain accurate and up-to-date customer records.
• Meet and exceed individual and team sales and customer-retention targets.
• Build positive and long-term relationships with customers.
• Coordinate with internal departments to resolve customer issues and ensure a smooth customer experience.
• Maintain a high standard of customer service throughout every interaction.
• Follow company policies, procedures, and sales guidelines.

Requirements

• Fluent in English; Arabic is a plus.
• Previous experience in telesales, telemarketing, customer retention, customer service, or a call centre is preferred.
• Excellent verbal communication and interpersonal skills.
• Confident and professional telephone manner.
• Strong customer-handling and problem-solving skills.
• Target-oriented and motivated to achieve sales and retention goals.
• Ability to work independently as well as part of a team.
• Good follow-up and customer relationship management skills.
• Candidates must have their own visa.

Interested candidates are invited to send their updated CV to [email protected] / [email protected]

Please mention “Telesales Representative” in the subject line of your email.

Only shortlisted candidates will be contacted.

Pay: AED3,000.00 per month

Application Question(s):

• Do you have your own visa?
• Do you have own visa with 6 months validity?

Experience:

• UAE Telesales: 1 year (Preferred)
• Telecom: 1 year (Preferred)

Work Location: In person