Telesales Representative

Company Description Shree Hari Solar is a trusted provider of rooftop solar solutions for homes, businesses, and industries, offering reliable and cost-effective solar energy systems. The company delivers end-to-end services, including consultation, system design, installation, commissioning, and after-sales support. Its expertise spans residential and commercial rooftop solar, on-grid, off-grid, and hybrid systems, as well as solar BOS materials, structures, and maintenance. With a strong focus on quality equipment, transparent processes, and long-term performance, Shree Hari Solar helps clients reduce electricity costs and adopt clean, renewable energy. The organization is committed to enabling a greener, smarter, and more energy-independent future.

Role Description This is a full-time, on-site Telesales Representative role based in Surat. The Telesales Representative will contact prospective and existing customers by phone to explain solar products and services, understand their energy needs, and generate qualified leads. Responsibilities include responding to inquiries, providing accurate information about rooftop solar solutions, and guiding customers through basic eligibility and pricing discussions. The role involves maintaining call records, updating CRM or sales databases, and following up on leads to support conversions and appointment bookings for the field sales team. The Telesales Representative will collaborate with sales and customer support teams to ensure a smooth customer experience and participate in periodic training to stay updated on product offerings and promotions.

Qualifications

• Candidates should possess strong Communication skills, including clear spoken English and local language proficiency.
• Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term relationships.
• Candidates should possess Sales skills to generate leads, follow up effectively, and support closure of rooftop solar deals.
• Candidates should possess Training-related skills, such as the ability to learn product details quickly and apply sales scripts and processes consistently.
• Basic understanding of solar or renewable energy solutions is an advantage.
• Comfort with using phones, computers, and CRM or call-tracking tools.
• Ability to work on-site in Surat with a target-driven, results-oriented mindset.
• Prior telesales or call-center experience in energy, utilities, or related sectors is preferred but not mandatory.