Telesales / Sales Development Representative – SAP GROW

Responsibilities

Key Responsibilities

1. Conduct outbound calls to prospective customers based on company-provided lead and prospect databases.

2. Introduce SAP GROW and relevant value propositions in a concise and professional manner.

3. Identify prospects' current ERP/business systems and key business challenges.

4. Conduct BANT qualification:

• Budget
• Authority
• Need
• Timeline

5. Identify key decision makers, influencers, and relevant stakeholders.

6. Identify potential SAP GROW use cases and business drivers.

7. Schedule discovery meetings between qualified prospects and the assigned Sales team.

8. Provide complete lead qualification information to Sales.

9. Maintain accurate and up-to-date lead information in CRM.

10. Conduct follow-up calls and outreach based on agreed lead nurturing plans.

11. Coordinate with Sales regarding lead status, feedback, and next actions.

12. Monitor and achieve agreed monthly and quarterly lead-generation KPIs.

13. Provide regular reporting on calling activities, lead status, BANT qualification and conversion.

14. Continuously improve calling scripts, objection handling and qualification techniques based on Sales feedback.

Requirements

Qualification / Requirements

Minimum Qualifications

Education

• Minimum Diploma / Bachelor's degree preferred. Open to candidates with strong telesales/business development experience regardless of educational background.

Experience

Preferably:

• 1–3 years experience in telesales, telemarketing, inside sales, SDR, lead generation or business development.
• Experience selling B2B products/services is strongly preferred. Experience in IT, software, SaaS, ERP, technology or consulting is an advantage.

Required Skills

• Excellent verbal communication skills.
• Confident making outbound calls to business prospects.
• Good listening and questioning skills.
• Able to identify customer pain points.
• Able to conduct structured qualification conversations.
• Comfortable speaking with managers and business decision makers.
• Good follow-up discipline.
• Able to work with CRM and Excel/Google Sheets.
• Target-oriented and comfortable working with measurable KPIs. Good Bahasa Indonesia and English communication skills.

Preferred Skills

Candidates with experience in:

• SAP
• ERP
• SaaS
• Cloud
• Microsoft
• Oracle
• Salesforce
• IT consulting B2B technology sales

About PT Metrodata Electronics Tbk

PT. Metrodata Electronics Tbk, known as Metrodata Group, is the leading information communication technology (ICT) companies in Indonesia. On 14 February 1990, Metrodata Group launched its Initial Public Offering on the Indonesia Stock Exchange (IDX – MTDL) to raise funds for investment and working capital as well to allow public participation in its development and growth. With more than 40 years of experience in ICT, Metrodata Group has accompanied its customers as they’ve grown their business. Our professional employees continue to develop new innovations and ready to be challenges with the new era. We offer solutions in 8 areas: Cloud Services, Digital Business Platform, Big Data, Security, Business Application, Hybrid IT infrastructure, Consulting & Advisory Services, and Managed services. PT Metrodata Electronics Tbk has also been certified ISO 9001:2015. As prove, Metrodata Group has received number of awards and recognitions for its accomplishments including Forbes 50 Best of Companies 2020, Investor Award Best Listed Companies 2020: Electronics Sector, Warta Ekonomi Magazine: Living Legend Company - Leading ICT Integrator Company, 2019. We believes that a solid and customer satisfaction oriented team is the key to achieve ultimate success. To fulfill that commitment, we invite you, highly commitment professional to explore and be part of our team.