telicaller

A telecaller bridges the gap between a company and its audience by managing phone communications, maintaining client records, and supporting sales or customer service goals. Key Responsibilities

• Make outbound calls to cold or warm leads to pitch company products or services.
• Handle inbound calls to answer questions, resolve complaints, or provide support.
• Qualify leads by identifying customer needs and gathering relevant market information.
• Follow scripts while adapting naturally to customer responses.
• Update CRM systems and log accurate details of every call.
• Meet daily or monthly targets for call volume, lead generation, or sales conversions.

Required Skills and Qualifications

• Communication: Clear verbal skills and active listening in English and local languages.
• Resilience: Ability to handle rejection and work under pressure.
• Technical Skills: Basic computer literacy and familiarity with CRM software or spreadsheets.
• Education: High school diploma or equivalent.
• Experience: 0 to 1 years of prior experience in telecalling, BPO, or customer service is preferred.

Pay: From ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person