Telkom Operator (Switchboard Support Services) (Permanent position)

A job opportunity exists for the right candidate in Western Cape

Employment Type:
Permanent

Reference No:
MHS562/2026

Location:
Khayelitsha District Hospital, Chief Directorate: Metro Health Services

REMUNERATION

R 201 093 per annum - R 236 877 per annum Annual salary plus service benefits (13th cheque, employer's contribution to the pension fund, housing and medical aid allowance).

STARTING DATE

11 Sep 2026

CLOSING DATE

• PLEASE NOTE:

28 Sep 2026, 5:00 pm

EMPLOYMENT EQUITY

The Department of Health and Wellness is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in the regard will be appreciated.

Note: No payment of any kind is required when applying for any of the positions advertised by the Western Cape Government.

EXPERIENCE

Appropriate experience in operating of high-volume switchboard.

DUTIES (KEY RESULT AREAS/OUTPUTS)

Manage switchboard & page staff over the Public Address system Effective communication handling (both internally and externally) of incoming and outgoing calls and answer telephone enquiries and delivering messages Handling of all telecommunication equipment and related task and ensuring that switchboard and telephone equipment is in working is in working order and report all faults to supervisor /relevant person. Maintain internal telephone directory Provided feedback on the operational running of the component and support supervisor by adhering to the code Conduct for the Public Service.

COMPETENCIES (KNOWLEDGE/SKILLS)

Appropriate knowledge and ability to operate a high-volume Switchboard and equipment, and a public address system effectively and efficiently Excellent listening skills and telephone etiquette Computer Literacy in Microsoft Packages (Word excel and Outlook

MINIMUM EDUCATIONAL QUALIFICATION

General Education and Training Certificate (GETC)/Grade 9 (Std 7).

ENQUIRIES

Enquiries: Ms. A Gonya tel. no. 021 360 4412

INHERENT REQUIREMENTS OF THE JOB

Physically able to hear and speak clearly. Ability to work shifts, night shift, weekends and public holidays.

NOTICE TO ALL

Candidates must comply with the advertised appointment requirements of the post by the closing date and time of the advert.Candidates may be subjected to a competency test. No payment of any kind is required when applying for this post. As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment. All shortlisted candidates, including SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine the candidate’s suitability based on the post’s technical and generic requirements, and the other will be an integrity (ethical conduct) assessment.

It will be expected of shortlisted candidates to be:
available at the venue on the time and date as determined by the Department and

bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body etc. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.