Tellecaller

We are seeking an experienced Telecaller to join our team in a strategic, non-traditional role. This is not a typical high-pressure sales or cold-calling target role. Instead, you will focus on building relationships, identifying prospective client leads, and coordinating merchandising activities to support our overall business growth.

Key Responsibilities

• Lead Generation: Connect with potential clients and business partners via outbound/inbound calls to identify potential opportunities and qualify potential leads.
• Merchandising Coordination: Liaise with vendors, retailers, or clients to coordinate product availability, promotional materials, stock requirements, and merchandising setups.
• Relationship Building: Maintain ongoing communication with existing leads and accounts, acting as a reliable point of contact without aggressive sales pushing.
• Database & CRM Management: Maintain precise records of call outcomes, updated client contacts, and lead pipeline progress in the company database.
• Cross-Team Collaboration: Share qualified leads and feedback with the field sales and marketing teams to ensure smooth follow-ups.

Requirements & Qualifications

• Experience: Proven experience as a Telecaller, Telemarketing Executive, or Customer Support Specialist in a similar domain.
• Skills: Excellent communication, active listening, and interpersonal skills.
• Sales Orientation: Ability to identify business opportunities without taking a hard-sell approach.
• Organization: Strong organizational and multi-tasking skills, particularly in handling lead data and merchandising logistics.
• Tools: Proficiency with basic CRM systems, MS Office (Excel/Word), or Google Workspace.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person