tellecaller

Position : Telecalle

Job Summary

We are looking for a responsible telecaller to manage day-to-day administrative activities, parent communication, student and staff records, attendance, admissions, and reporting across school branches. The ideal candidate should have strong communication, coordination, record-management, and multitasking skills.

Key Responsibilities

Handle parent calls, feedback, concerns, and student-related queries professionally.

Manage and maintain daily staff attendance records.

Maintain staff and student in/out records across all branches.

Monitor and maintain student attendance records across branches.

Coordinate and schedule staff interviews and assist with the recruitment process.

Prepare and maintain daily administrative and attendance reports.

Maintain accurate and up-to-date school, staff, and student records.

Handle admission enquiries and admission-related calls during enrollment periods.

Follow up with parents regarding admissions, required documents, school procedures, and other requirements.

Coordinate with teachers, staff, parents, and management to ensure smooth administrative operations.

Support day-to-day school administration and other tasks assigned by management.

Ensure records and documentation are maintained accurately and confidentially.

Required Skills

Excellent verbal and written communication skills.

Good interpersonal and parent-handling skills.

Strong organizational and coordination abilities.

Ability to maintain accurate records and reports.

Good knowledge of MS Office/Google Workspace.

Ability to multitask and manage multiple responsibilities.

Strong follow-up and problem-solving skills.

Ability to work effectively with staff, students, parents, and management.

Qualifications & Experience

Bachelor's degree in any relevant discipline.

Previous experience in school administration, front office, coordinator, admissions, or a similar role is preferred.

Experience in handling parents, staff, student records, and admissions will be an advantage.

Pay: ₹18,000.00 - ₹20,000.00 per hour

Work Location: In person