tellecaller

We are looking for an experienced and confident Telecaller with 2–4 years of experience in customer calling, lead follow-up, sales, or customer support. The ideal candidate should have excellent spoken English, strong communication skills, and the ability to build positive relationships with customers over the phone.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Handle incoming customer calls and provide accurate information.
• Follow up with leads and convert potential customers into business opportunities.
• Explain products/services clearly and professionally.
• Maintain regular follow-ups with customers through calls and messages.
• Understand customer requirements and provide appropriate solutions.
• Maintain accurate records of calls, leads, follow-ups, and customer interactions.
• Achieve assigned calling, follow-up, and sales targets.
• Handle customer questions and resolve basic issues professionally.
• Coordinate with the sales and customer support teams when required.

Requirements

• 2–4 years of experience as a Telecaller, Telecalling Executive, Telesales Executive, Customer Support Executive, or similar role.
• Excellent spoken English and communication skills are mandatory.
• Good Hindi/Odia communication will be an advantage.
• Confident and professional telephone manner.
• Good convincing, negotiation, and interpersonal skills.
• Ability to handle customers patiently and professionally.
• Basic computer knowledge and familiarity with MS Office/CRM software.
• Target-oriented and self-motivated.
• Ability to work independently as well as part of a team.

Preferred Candidate

• Has a clear and pleasant voice.
• Is comfortable making a high volume of calls.
• Can communicate confidently with customers in English.
• Has previous experience in sales, lead generation, or customer handling.
• Is professional, energetic, and positive in approach.

What We Offer

• Competitive salary based on experience and skills.
• Performance incentives.
• Professional and supportive work environment.
• Growth and career development opportunities.

Interested candidates can share their updated CV at:
[Email / WhatsApp Number] 9090311176

Work Location: In person