Tellecaller

Job title: Tellecaller

Organization: Satkriya health care innovation pvt.ltd/our family clinic

Location: Ernakulam Kathirikadavu

Job Description:

We are looking for a friendly and efficient Telecaller to join our team at Satkriya health care innovation pvt ltd/Our Family clinic. The role involves handling calls, providing information about our services, and supporting patient coordination and feedback.

Key Responsibilities:

• Make and receive calls to/from patients and clients.
• Provide information about clinic services, timings, and appointments.
• Schedule and confirm appointments.
• Maintain call records and update patient details in the system.
• Follow up with patients for feedback and reminders.

Requirements:

• Good communication skills in Malayalam, English preffered.
• Basic computer knowledge.
• Pleasant and polite phone manner.
• Previous experience as a telecaller or in customer service is a plus.
• What We Offer:
• Supportive clinic coordination team
• Regular training and upskilling opportunities
• Safe and respectful working environment
• Opportunity to make a real impact in community healthcare

Contact us at 9526308999

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person