TELLER CUM ADMIN CLERK

About us

Riezqa Saufi Sdn Bhd is a forward-thinking organisation committed to delivering excellent customer service and maintaining efficient administrative operations. We pride ourselves on creating a supportive work environment where our team members can grow and develop their careers. Our company values professionalism, reliability, and a collaborative approach to achieving our business objectives.

About the role

We are seeking a dedicated and organised Teller Cum Admin Clerk to join our team in Miri, Sarawak on a full-time basis. This is a hybrid role that combines customer-facing teller responsibilities with administrative support functions. You will be a key member of our front-office operations, providing excellent customer service whilst ensuring all administrative tasks are completed accurately and efficiently. This position is essential to the smooth running of our daily operations and your contributions will directly impact our organisational effectiveness.

What you'll be doing

• Processing customer transactions accurately and efficiently, including cash handling, cheques, and electronic payments
• Maintaining teller records and reconciling cash drawers at the end of each shift
• Providing courteous and professional customer service to all clients and visitors
• Performing general administrative tasks including data entry, filing, and document management
• Answering telephone enquiries and directing callers to the appropriate department or personnel
• Assisting with the preparation of reports and maintaining administrative files
• Supporting other team members with general office duties as required
• Ensuring compliance with company policies, procedures and security protocols
• Updating and maintaining databases and spreadsheets with accurate information

What we're looking for

• High school qualification or equivalent; additional qualifications in business administration or related field would be advantageous
• Proven experience working in a teller or customer service role, or in an administrative position
• Strong numeracy skills with the ability to handle cash and process financial transactions accurately
• Excellent organisational and time management abilities with attention to detail
• Proficient in Microsoft Office applications, particularly Excel and Word
• Exceptional communication skills, both written and verbal
• Professional demeanour and ability to maintain confidentiality
• Strong problem-solving skills and ability to work independently and as part of a team
• Reliability and punctuality in attending work
• Willingness to learn and adapt to new systems and procedures

What we offer

We are committed to supporting our employees' professional development and wellbeing. We offer competitive remuneration, a supportive team environment, and opportunities for career progression within the organisation. We provide ongoing training to enhance your skills and knowledge, and we believe in recognising the contributions of our staff. We value work-life balance and foster an inclusive workplace where every team member is respected and valued. As an equal opportunities employer, we welcome applications from individuals of all backgrounds and experience levels.

Apply now

If you are an enthusiastic and detail-oriented individual ready to make a positive contribution to our team, we would like to hear from you. Please submit your completed application, including your CV and a cover letter, to join us at Riezqa Saufi Sdn Bhd.