Telugu Telecaller

Job Description – Telecaller

Job Title: Telecaller
Department: Sales / Customer Support
Employment Type: Full-time
Experience: 0–2 years
Location: Banjarahills

Job Summary

We are looking for an enthusiastic and confident Telecaller to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, explaining products or services, generating leads, and maintaining positive relationships with customers.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Explain company products, services, offers, and promotions clearly.
• Generate leads and identify potential customers.
• Follow up with leads and customers regularly.
• Handle customer questions and provide accurate information.
• Maintain records of calls, customer details, and follow-ups.
• Achieve daily, weekly, and monthly calling targets.
• Coordinate with the sales team to convert qualified leads.
• Handle customer objections professionally and provide suitable solutions.
• Ensure a positive customer experience during every interaction.

Requirements

• Good communication and interpersonal skills.
• Comfortable speaking with customers over the phone.
• Basic knowledge of English and [local language/Hindi].
• Ability to convince and negotiate with customers.
• Basic computer knowledge and familiarity with MS Office/CRM tools.
• Self-motivated and target-oriented.
• Freshers are welcome to apply.

Preferred Skills

• Telecalling or telesales experience.
• Customer service experience.
• Good listening and problem-solving skills.
• Ability to work independently and as part of a team.

Salary & Benefits

• Salary: 14500 per month

Pay: ₹14,500.00 per month

Work Location: In person