TELUS International
Telus Digital || Technical Support Executive
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹275,000 – ₹475,000 / year
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
16 September 2026
What they need
Role & responsibilities:
- Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
- Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.
- Walks customers through common phone hardware and software configurations to maximize service functionality.
- Provides solutions and resolution resources for customer repair problems.
- Interfaces with customers over the phone providing status updates and ensuring service has been restored.
- Escalates appropriate technical issues to upper-level technical support when needed.
Contact Bhavya @9319721427
Preferred candidate profile
1- 4 Year experience with Telecom Technical Support
Excellent communication skills
Have basic understanding on ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues
Should be comfortable working in 24*7 Working Environment
Rotational shifts & Rotational week offs
BCA Freshers are also eligible but excellent communication required**.**
Contact: Yancha Chitkara WhatsApp at 9319721437
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