Tembo Technical Implementation Officer

The Tembo Technical Implementation Officer supports the Technical Project Coordinator to design, deploy and implement the portfolio of the Tembo Projects and Data department.

The role performs technical analysis and executes assigned tasks, contributing to explore, develop and implement innovative solutions under the guidance of the Technical Project Coordinator.

The Technical Implementation Officer is in charge of contributing to the execution of the portfolio of the Tembo projects and Data department by providing technical support to the Technical Project Coordinator, administrating systems and applications related to the projects, testing pilot or proof-of-concept solutions, setting up testing environment and supporting the corresponding infrastructure.

The role will also be in charge of the operational tracking and monitoring of ongoing deployments and troubleshooting and resolving the related issues.

• University degree in Computer Science, Information Technology, or a related field, or equivalent technical certification.
• Minimum 2–3 years of professional experience configuring, testing and deploying web-based applications, digital platforms or similar technical solutions.
• Proven experience in configuring, monitoring, troubleshooting and supporting web-based platforms, digital tools or enterprise applications.
• Experience supporting deployments, pilots, proof-of-concepts, testing environments and/or technical rollouts.
• Strong understanding of web-based applications, digital platforms, networking and connectivity concepts, particularly in low-connectivity or decentralized environments.
• Knowledge of Linux/server environments, containerization, virtual machines, APIs, integrations, middleware and data flows.
• Familiarity with identity and access management concepts, including authentication, SSO, LDAP and role-based access control.
• Experience with Learning Management Systems (LMS) and eLearning standards such as SCORM, H5P, xAPI or mobile learning tools will be considered an asset.
• Experience working with external vendors, technical partners and cross-functional project teams is desirable.
• Experience in non-profit, humanitarian, international or complex operational environments will be considered a strong asset.
• Fluency in English (written and spoken) is required. Spanish, French and/or Arabic will be considered assets.
• Proficiency in Microsoft Office or equivalent tools. Basic SQL, data validation, scripting and/or automation skills will be considered assets.