Temp Administrative Assistant (10-month contract)

Key Responsibilities:

1. Donation Processing & Administration:

• Process daily donations and ensure accurate recording, reconciliation, and acknowledgement.
• Assist in year-end donation reporting and generation of tax-deductible receipts for IRAS.
• Work with HQ Grp CC and Grp Finance and service units to ensure complete and compliant documentation.

2. Data Cleansing, Migration & System Transition Support:

• Conduct data purging, deduplication, and validation of donor and volunteer information in preparation for migration from KaChing to Salesforce.
• Ensure data is clean, compliant, and accurately mapped for transition to the new CRM.
• Participate in UAT (User Acceptance Testing) and assist in issue reporting and documentation.

3. Tech-Enabled Communication & Creative Support:

• Experience using Microsoft Excel, Salesforce Donor Management systems.
• Design basic materials (e.g., donor updates, thank-you cards) using Canva and Adobe Creative Suite.
• Support the preparation of presentations, social media graphics, website updates and simple collateral for outreach.

4. Administrative & Ad-Hoc Support:

• Support the Assistant Managers and HOD with administrative duties, including coordination, scheduling, and documentation.
• Assist in donor and volunteer campaign logistics, such as mailers, calls, or event materials.

Requirements:

• Minimum Diploma or GCE A-Level qualification or equivalent
• Proficient in Microsoft Excel
• Experience with Salesforce Donor Management System is preferred
• Meticulous with numbers
• Ability to synthesize information and work on data