Temp Staff

Institution: Institute of Mental Health

Family Group: Ancillary

Position: Temp Business Office Assistant Department: Business Office Job Description Temp Business Office Assistant plays a crucial role as you will be providing support to ensure the smooth operations at the Business Office. This includes MediSave and Insurance claims related tasks. You will also be providing general administrative support to the Business Office team.

Job Responsibilities

• To provide support with claims (MediSave/Insurance) related matters by following-up on pending Medical Claims Authorisation Forms (MCAF)
• To provide support with creation of bill payors in billing system, and assigning them to the patient’s medical invoices
• To follow up reconciliation of claims-related accounting entries and assist with rectification of any issues that surface in the process
• To follow up on routine claim errors
• To provide support on other administrative matters (e.g. filing) as assigned by supervisor
• On a coverage basis, to assist with straightforward enquiries from patients or other stakeholders

Requirements Competency

• Service-oriented, confident and have a passion for helping others
• Good communication and interpersonal skills

Educational And Professional Requirements

• GCE ‘N’/’O’ Level or Diploma holder
• Candidates with accounting background / working experience will be preferred
• Proficient in Microsoft Office applications