Asian Institute of Chartered Bankers (AICB)
Temporary Business Relations Assistant
1 month ago
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Important information
Contract type:
Freelance / Contract
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
23 September 2026
What they need
Job Scope:
1. Stakeholder Engagement & Outreach
- Assist the team in conducting outreach activities to stakeholders via phone calls, emails, and other communication platforms.
2. Data Management & Reporting
- Update and maintain records of communications, including call outcomes, follow-up actions and stakeholder details in designated tracking system such as Excel sheet.
- Assist in analysing outreach outcomes to identify trends, gaps, and opportunities for improvement.
- Support the team in preparing and maintaining reports on outreach performance, including basic analysis and recommendations to support team targets.
3. Resources & Collaterals
- Monitor and maintain collaterals and materials inventory to support outreach activities.
4. Inquiry Handling
- Respond to stakeholder inquiries professionally and escalate complex issues when necessary.
5. Other support & Continuous improvement
- Draft professional emails, presentation slides, and supporting materials for stakeholder engagement and internal reporting.
- Assist in administrative and coordinating meetings, briefings, and events, ensuring smooth execution and proper documentation.
- Contribute ideas to improve outreach processes, reporting efficiency, and stakeholder engagement strategies.
- Perform any other tasks as assigned to support the division’s operations and targets, which may include presentation, simple artwork designing and write up.
Requirements:
- Hold at least a Diploma or higher in any field.
- Fluent in English; proficiency in additional languages is an advantage.
- Strong communication, analytical and interpersonal skills
- Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint
- Good presentation skills and ability to work independently.
- Fresh graduates and current undergraduates are encouraged to apply.
- Immediate availability preferred.
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