Temporary Catering Officer, Operations Support

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Job Location: Inflight Catering Centre 1

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About Us

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Job Description:
About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

Update rosters and change of shifts into relevant systems

Provide weekly summary updates to operational section

Participate in end-user training, user acceptance test, parallel run of new systems

Maintaining information of staff particulars in relevant systems

Roster and arrange relevant training for operational staff

Make arrangement for medical assessment for staff renewing ADP License

Manage lockers, laundry and uniform matters

Handle queries from staff e.g. leave related queries

Provide support to staff for new IT systems etc., leave balloting system, use of OnePeople

Provide operational support to departments on emergency preparedness, managing supply and distribution of ART kits

Provide support for company / business unit event

Cross deployed across sections in Food Solutions when required

Perform other duties and special assignments as assigned by section head

Key Requirement

Diploma in any discipline preferred

Attention to details and problem-solving skills

Strong organizational and planning skills

Ability to quickly learn new systems, processes and procedures and adapt local practices to industry standards

Ability to work in teams, work at detailed level and understand the larger picture

Good oral and written communication skills

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