Temporary Desktop Support Technician

Engagement Type

Complete Description

The Desktop Support Technician will work with the IT Manager to support the setup of 62 workstations, including monitors, and assist with technology deployment and other IT operational initiatives.

Responsibilities

• Install monitors and docking stations, and test for accuracy.

• Assist staff with connecting laptops to the docking stations.

• Provide audiovisual support to staff, including connecting to conference room equipment.

• Test server and workstation network connectivity.

Qualifications
While the following sections describe the required and desirable qualifications, candidates who believe their experience and skills meet the requirements are encouraged to apply.

Required

• A bachelor’s degree in Information Technology, or a closely related field

• Two to four years of experience

• One year of desktop support experience.

Preferred

• Experience installing and configuring monitors, docking stations, and peripheral devices.

• Experience providing in-person technical support to end users.

• Familiarity with Microsoft Windows 11.

• Experience supporting conference room audiovisual equipment and meeting technology.

• Experience supporting office relocations or large-scale workstation deployments.

• Experience with cable management and workstation organization.

• Experience with Google Workspace.

Required/Desired Skills

Skill Required/Desired Amount of Experience experience with desktop support Required 1.0 Years familiarity with microsoft, specifically windows 11 Highly desired 1.0 Years